Westin Heavenly Bed Mattress Review

Our Review Process: Each mattress we review undergoes a rigorous evaluation process. We assess comfort, support, cooling, and durability through both subjective experiences and objective tests.

Criteria include pressure relief, spine alignment, mattress responsiveness, motion transfer, edge support, and temperature regulation. This comprehensive approach ensures our reviews are thorough and unbiased.

I. Mattress Layers, Materials, and Construction

When I examined the Westin Heavenly Bed up close, I found that its construction tells a fascinating story of thoughtful engineering. The mattress is built using a series of carefully chosen layers that work together to create that distinctive hotel-quality sleep experience.

What impressed me most during testing was how these various components work in harmony. The combination of supportive coils, pressure-relieving foams, and the plush pillow top creates that distinctive feeling of sleeping on a cloud while still maintaining proper spinal alignment. And is exactly what you’d expect from a luxury hotel mattress.

Support Materials

Starting from the foundation, there’s a robust base layer that provides essential stability. When testing the mattress, I noticed how this foundation creates a solid platform that prevents the uncomfortable swaying or dipping you might experience with less substantial mattresses.

This structural integrity is particularly noticeable when moving around on the bed or sitting on the edges.

Moving up, we encounter the mattress’s core feature: a sophisticated system of individually wrapped coils. During my sleep tests, these coils demonstrated remarkable responsiveness.

When I shifted positions, each coil adjusted independently, providing personalized support exactly where needed. This design creates natural ventilation channels throughout the mattress, which I found extremely effective at maintaining a comfortable temperature throughout the night.

Comfort Materials

The comfort layers above the coils showcase some innovative technology. Multiple layers of gel-infused foam work together to create a luxurious feel without sacrificing support.

When testing different sleeping positions (as I discuss down below), I noticed how these layers contoured to my body without creating that sinking sensation that’s common in pure memory foam mattresses.

The gel infusion proved particularly effective for long-lasting. Even after several hours, the surface remained noticeably cool to the touch.

The crowning touch is the Fenice plush pillow top, which features deep tufting that creates a cloud-like surface. During testing, I found this top layer provided immediate comfort while maintaining its shape.

The tufting isn’t merely decorative, either. It plays a crucial role in preventing layer shifting and maintaining consistent comfort across the entire surface.

One of the most intriguing features I discovered is the silver fiber technology woven throughout the mattress. While invisible to the eye, these fibers serve an important purpose in preventing bacterial growth and maintaining freshness. This attention to hygiene reflects the hotel-grade standards of the mattress’s design and is important for long-term mattress health.

At 13.25 inches in height, the mattress strikes an ideal balance between luxury and practicality. This thickness allows for substantial comfort layers while remaining compatible with standard sheets and bed frames. When I made the bed, I noticed that even deep-pocket sheets fit perfectly without bunching or slipping off during the night.

II. Sleeping Positions

In testing any premium mattress, I’ve found it’s essential to consider how well it serves diverse sleepers. Since hotels must accommodate guests regardless of their preferred position, I had high hopes for the Westin Heavenly Bed.

My testing process involved sleeping in each position, systematically evaluating factors like pressure point relief, ease of movement, and temperature regulation. I also used specific testing methods, such as checking for proper spinal alignment by placing my hand beneath the lower back and assessing the depth of sinkage at key pressure points.

This methodical approach helped me understand exactly how the mattress’s construction (from its individually wrapped coils to its plush pillow top) works to support different sleep positions.

After thorough testing in all positions, I found the Westin Heavenly Bed to be most accommodating for side sleepers and combination sleepers, while still providing adequate support for back sleepers. But strict stomach sleepers, particularly those who prefer a very firm surface, might want to consider a firmer mattress option.

The mattress’s ability to maintain spinal alignment while adapting to position changes also makes it a versatile choice for couples with different sleep preferences.

Side Sleepers

When testing the mattress as a side sleeper, I paid particular attention to pressure points at the shoulders and hips, as these areas typically bear the most weight in this position.

The Heavenly Bed’s pillow top layer immediately created a noticeable cushioning effect, allowing my shoulders to sink in just enough to maintain proper spinal alignment. I noticed that my hips felt properly supported without experiencing the typical pressure that can lead to morning soreness.

The medium firmness proved particularly beneficial as a mattress for side sleeping. When I lay on my side, the individually wrapped coils responded dynamically to my body weight, creating a supportive cradle effect that prevented my midsection from sinking too deeply.

This balanced support helped maintain the natural curve of my spine, which is crucial for preventing lower back pain that side sleepers often experience.

Back Sleepers

Testing the mattress while lying on my back revealed excellent weight distribution properties. The mattress created an even surface that supported the natural curve of my spine without allowing my lower back to arch uncomfortably.

I noticed that my weight felt evenly distributed across the mattress surface, preventing any sensation of “bottoming out” that can occur with back sleepers on less supportive mattresses.

The pillow top provided just enough cushioning to allow my shoulders and buttocks to sink slightly while maintaining firm support for my lower back.

This combination helped maintain proper spinal alignment without creating the sensation of being “stuck” in the mattress. When I placed my hand beneath my lower back, I could feel a small, natural gap, indicating the proper lumbar support a back sleeping mattress needs.

Stomach Sleepers

As a stomach sleeper position test requires careful attention to hip alignment, I spent considerable time evaluating how well the mattress prevented my midsection from sinking too deeply.

And I concluded that the Heavenly Bed demonstrated adequate support to keep my hips relatively level with my shoulders, though I noticed slightly more sink than very firm mattresses provide.

The medium firmness might be a bit soft as a mattress for stomach sleepers, specially those who prefer a very firm surface. However, the coil system did provide enough pushback to prevent excessive sinking in the hip area.

I noticed that my breathing remained comfortable and unrestricted, and I didn’t experience any neck strain as can sometimes occur when stomach sleeping on a too-soft surface.

Combination Sleepers

Perhaps the most impressive aspect of the Heavenly Bed was its performance as a mattress for combination sleeping. When changing positions throughout the night, I found the mattress incredibly responsive.

The individually wrapped coils adjusted quickly to each new position, preventing that trapped or stuck feeling that can disrupt sleep when changing positions.

The mattress demonstrated excellent ease of movement, which is crucial for combination sleepers. When rolling from my side to my back, or transitioning to my stomach, the surface provided enough bounce to facilitate movement without requiring significant effort.

This responsiveness, combined with the minimal motion transfer I observed, makes it an excellent choice for partners who tend to change positions frequently during the night.

III. Mattress Responsiveness

The responsiveness of a mattress refers to how quickly it regains its shape when you move or change positions during sleep. Think of it like a tennis ball bouncing back to its original shape after being squeezed—some materials snap back instantly, while others take time to recover.

In my testing, the Westin Heavenly Bed earned a perfect 10 out of 10 for responsiveness, and let me explain why this matters and how we reached this conclusion.

A mattress’s responsiveness directly impacts your ability to move comfortably during sleep. When you shift positions (say, from your side to your back) a responsive mattress immediately adjusts to support your new position. This prevents that “fighting with your mattress” feeling that can disrupt sleep.

To test the Heavenly Bed’s responsiveness, I conducted several practical experiments. The primary test involved dropping calibrated weights onto the mattress surface and measuring how quickly the mattress returned to its original position.

In this test, the mattress demonstrated nearly instantaneous recovery, with no visible delay in returning to its shape. This exceptional performance is largely due to its individually wrapped coil system, which provides immediate push-back when compressed.

I also performed real-world movement tests, including rolling from side to side, transitioning from lying to sitting, and changing sleep positions. In each case, the mattress responded immediately to these changes, providing consistent support throughout the movement.

I experienced no sensation of being “stuck” in the mattress, which can be a common complaint with some memory foam mattresses that have slower response times.

The combination of the coil system and carefully selected comfort layers creates what I call a “balanced bounce.” The mattress provides enough springiness to facilitate easy movement, but not so much that it feels too bouncy or disturbs a sleeping partner.

This perfect balance, along with the immediate response to pressure changes, is what earned the mattress its perfect 10 out of 10 score in responsiveness testing.

For context, this level of responsiveness is particularly impressive in a mattress that also provides excellent pressure relief. Often, mattresses must sacrifice one quality for the other, but the Heavenly Bed manages to excel at both, making it an excellent choice for active sleepers who change positions frequently throughout the night.

IV. Mattress Motion Isolation

Motion transfer on a mattress is like ripples in a pond. When you drop a stone in water, the ripples spread outward, disturbing the entire surface. A mattress with poor motion isolation acts similarly. The movement on one side travels across the bed, potentially waking your sleeping partner.

Good mattress motion isolation, on the other hand, is more like dropping that same stone into a pool of honey. The movement stays localized, letting your partner sleep undisturbed.

After extensive testing, I rated the Westin Heavenly Bed 9 out of 10 for motion isolation.

First, I conducted what we call the “weight drop test.” I placed calibrated weights at different points on the mattress to simulate various movements—from gentle position changes to more dramatic movements like getting in and out of bed.

Then, it was time for scenarios that mimicked real world use. First, we tested late-night arrivals, where one partner lied still as if sleeping while the other got into bed. The sleeping partner reported feeling only minimal movement, even when the entering partner didn’t make a special effort to be gentle.

This matters because different schedules are a common reality for many couples, and the ability to get in and out of bed without disturbing your partner can significantly impact sleep quality.

We also conducted what I call the “restless partner” test. While one person tried to read quietly, the other performed a series of typical sleep movements—rolling over, adjusting positions, even mimicking restless leg movements.

The reading partner noted they could feel these movements but described them as “muffled” or “distant” sensations rather than the sharp jolts you might feel on a less isolating mattress. Think of it like hearing music through a wall. You might notice it, but it’s not disruptive.

The most challenging test for any mattress is sudden, unplanned movements. We asked partners to make unpredictable movements—sudden position changes, getting up urgently as if responding to a child’s cry, or reaching for something on a nightstand.

Even during these more dramatic movements, the mattress demonstrated impressive motion isolation.

One particularly telling test involved placing a phone on one side of the bed and asking a partner to reach for it when it vibrated. This common scenario of reaching for a phone or alarm  often disturbs sleep on lesser mattresses.

But on the Heavenly Bed, the reaching movement created only subtle movement on the other side, demonstrating how well it handles real-world situations.

Morning routines provided another valuable testing scenario. When one partner got up early, we found that careful movements were barely noticeable to the sleeping partner. Even sitting on the edge of the bed to put on shoes or get dressed created minimal disturbance, thanks to the combination of excellent motion isolation and strong edge support.

The mattress achieves this high level of motion isolation through its individually wrapped coil system. Unlike older mattress designs where coils were interconnected, each coil in the Heavenly Bed moves independently.

This means when pressure is applied to one coil, it doesn’t create a chain reaction through neighboring coils. The layers of high-density foam above the coils further help absorb and dampen movement.

The nearly perfect score reflects real-world performance that makes a meaningful difference in sleep quality for partners.

Speaking of, why did the Heavenly Bed score a 9 rather than a perfect 10? While it performs excellently at isolating most movements, very heavy movements (like jumping onto the bed) can still create some minimal transfer.

However, for typical sleep movements (rolling over, adjusting positions, or getting up quietly) the motion transfer is negligible enough that most sleepers won’t notice their partner’s movements.

This exceptional motion isolation, combined with the mattress’s strong edge support that I cover in the next section, makes it an excellent choice for couples who prioritize undisturbed sleep.

V. Mattress Edge Support

Edge support refers to how well a mattress maintains its structural integrity and support around its perimeter. When you sit on the edge of your bed to put on shoes, read a book, or simply get in and out of bed, strong edge support prevents that uncomfortable feeling of sliding off or sinking too deeply.

For couples sharing a bed, reliable mattress edge support effectively increases the usable sleep surface by allowing you to comfortably use the entire mattress width, right up to the edges. This becomes particularly valuable when one partner tends to gravitate toward the mattress edge during sleep.

Strong edge support in a mattress plays a crucial role in helping people with mobility difficulties maintain their independence and safely navigate getting in and out of bed. The mattress edge can serve as a transitional platform , or a temporary seat where they can safely pause and stabilize themselves before standing up or lying down.

For example, when someone moves from a wheelchair to the bed, they need a firm, predictable surface that won’t suddenly compress or shift under their weight. Strong edge support creates what we might think of as a “bridge” between the wheelchair and the bed—a reliable platform that maintains its height and stability during the transfer process.

During my comprehensive testing, the Westin Heavenly Bed earned a perfect 10 out of 10 for edge support, demonstrating exceptional performance in this crucial aspect of mattress design. To evaluate the Heavenly Bed’s edge support, I conducted several specific tests.

First, I performed the simply named “sit test,” where I sat on various points along the mattress edge, measuring both the immediate compression and how well the edge maintained its shape over several minutes. The mattress showed minimal sinking and maintained its structural integrity impressively well.

Next, I tested sleep positions near the edge, lying parallel to the perimeter to assess whether the mattress created any sensation of roll-off. Even when positioned right at the edge, the mattress provided stable, consistent support without any feeling of instability.

This outstanding edge support is achieved with commercial-grade construction, particularly its reinforced perimeter and heavy-duty coil system. This engineering detail reflects the mattress’s hotel heritage, where edge stability is crucial for housekeeping tasks and guest safety.

The individually wrapped coils are engineered to provide progressively firmer support toward the edges, creating what I call a “support gradient” that prevents the sudden drop-off sometimes experienced with lesser quality mattresses.

The perfect 10 out of 10 score represents not just good edge support, but truly exceptional performance that matches or exceeds what you’d expect from a luxury hotel mattress. This level of edge support contributes significantly to the overall durability of the mattress and helps maintain its shape and performance over years of use.

VI. Cooling and Breathability

Sleep temperature plays a crucial role in how well we rest at night. Our bodies naturally cool down as part of the sleep cycle, and a mattress that traps too much heat can disrupt this process, leading to restless nights and poor sleep quality.

After thorough testing, I gave the Westin Heavenly Bed a 9 out of 10 for cooling and breathability, and let me explain why this score matters and how I reached this conclusion.

First, I spent 30 minutes lying in one position to assess heat buildup, using a surface thermometer to measure temperature changes. The Heavenly Bed showed minimal temperature increase, thanks to its hybrid design.

Think of the coil system like tiny air conditioners—the spaces between the springs create channels for air to flow, helping heat escape rather than staying trapped in the mattress.

I also performed what we call a “recovery test.” This is where after lying on the mattress for an hour, I moved to a different spot and measured how quickly the warm area returned to room temperature.

The Heavenly Bed cooled down notably faster than all-foam mattresses I’ve tested, taking about 3-4 minutes to fully dissipate the accumulated body heat. This quick recovery means you’re less likely to feel uncomfortably warm when changing positions during the night.

The gel-infused foam layers also proved effective during testing. When I pressed my hand against the surface for several minutes and then removed it, the material quickly returned to its ambient temperature. This rapid cooling happens because the gel particles in the foam help conduct heat away from your body, similar to how a cold pack stays cool longer than regular ice.

The mattress cover itself contributes to the cooling performance. Its design allows air to pass through easily. So if you place your hand on the surface and blow air through the other side, you can actually feel the airflow. This breathability helps prevent the surface from developing that clammy feeling that some mattresses get during warm nights.

Why did the Heavenly Bed miss that perfect 10 score? While its cooling features work exceptionally well, some newer mattress technologies offer even more advanced temperature regulation. If you really need that 10-out-of-10 coolness, I can recommend some of my top faves:

• Amerisleep AS5 Hybrid
• Zoma Boost
• Brooklyn Bedding Aurora Luxe Hybrid
• GhostBed Flex

However, for most sleepers, including those who tend to sleep somewhat warm, the Heavenly Bed’s capabilities as a cooling mattress should prove more than adequate for comfortable sleep throughout the night.

VII. Durability and Longevity

Let’s cut to the chase—based on the commercial-grade materials, construction quality, and performance in hotel settings, I would expect the Heavenly Bed to maintain its comfort and support characteristics for at least 8-10 years in a home environment with proper care.

Even though I can’t test it for years myself, I stand by my estimate. Think about how hotel mattresses get used—lots of different people sleeping on them night after night, housekeepers making the beds daily, and regular cleaning. The Heavenly Bed was built to handle all of this heavy use in hotels, which means it should last even longer in your home.

One thing I noticed during testing was how strong the edges of the mattress are. Strong edges usually mean the whole mattress will hold up better over time. Think of it like a book with a strong binding—it stays together better than one with weak binding. Same principle applies to durable mattresses.

The steel springs are also thicker and stronger than standard home mattresses, like the difference between regular kitchen tools and the heavy-duty ones restaurants use.

The foam layers in the mattress are also made to establish a mattress that won’t sag. They use high-density foam, which means it’s packed together more tightly than regular foam. While all foam will eventually compress a bit over time (like how your favorite couch cushion slowly gets flatter), this better-quality foam should keep its shape longer.

That said, it’s important to note that how long a mattress lasts depends significantly on proper care and maintenance. If you’re heavier, move around a lot in your sleep, don’t take care of the mattress or spend more time in bed, the mattress might wear out faster.

The warranty requirements of using a mattress protector and appropriate foundation aren’t just bureaucratic rules—they genuinely help preserve the mattress’s integrity. The regular rotation, also specified in the care instructions, helps ensure even wear and can significantly extend the mattress’s useful life.

In Westin Hotels, these mattresses typically last 7-10 years under heavy hotel use. In your home, where the mattress gets used less and by the same people, it should last even longer with proper care. Perhaps even a decade or more.

VIII. Potential Drawbacks

When considering a luxury mattress like the Westin Heavenly Bed, it’s crucial to understand not just its strengths but also its limitations.

While this mattress has earned its reputation in hotels worldwide, certain aspects of its design, policies, and features may not align with every sleeper’s needs or preferences.

Some limitations stem from the mattress’s traditional hotel-focused design philosophy, while others relate to purchasing policies and practical considerations.

By understanding these aspects thoroughly, you’ll be better equipped to weigh them against the mattress’s benefits and determine if it aligns with your sleep preferences, lifestyle, and budget.

Remember, what constitutes a significant drawback for one person might be inconsequential for another. The key is understanding how these factors specifically relate to your needs.

No Trial Period or Return Policy

Perhaps the most significant drawback is the absence of a sleep trial period. Unlike many modern mattress companies that offer 100-night or even year-long trial periods, the Westin Heavenly Bed comes with no in-home trial period. While there’s no in-home trial period, customers can trial this mattress at any of the 240+ Westin Hotels and Resorts worldwide.

Once you purchase it, you cannot return the mattress or exchange it. While this may deter some buyers, I personally loved this mattress and I think it has a very wide appeal to a lot of different sleeping styles.

Price Point Considerations

The Westin Heavenly Bed positions itself in the luxury mattress market with a price point that might be prohibitive for some buyers. When you factor in the mandatory delivery fee of $285 and the potential need for a new box spring, the total investment becomes quite substantial.

It can be argued that the quality of materials justifies the price, comparable mattresses from other manufacturers often come with better warranty terms, trial periods, and more flexible return policies at similar or lower price points.

Firmness Limitations

The medium firmness, while designed to accommodate a broad range of sleepers, might not satisfy those who prefer extremely firm or very plush sleeping surfaces.

Strict stomach sleepers, for instance, might find the mattress too soft for optimal spinal alignment. Similarly, those who prefer a very soft, cloud-like mattress might find the support system too firm.

The lack of mattress firmness options means you can’t customize the feel to your exact preferences, either. A mattress topper can alter the feel, but it’s yet another expense for the perfect bed.

Material Limitations

The mattress’s traditional innerspring construction, though excellent for support and durability, may not appeal to sleepers who have grown accustomed to the unique feel of all-foam mattresses.

Consider the difference between sitting in a classic car with traditional suspension versus a modern vehicle with advanced shock absorption. Both can be comfortable, but they provide distinctly different experiences.

Some sleepers who enjoy the deep, conforming hug of memory foam or the progressive compression of latex might find the Heavenly Bed’s spring-based feel too traditional, even with its comfort layers.

No Natural Materials

In today’s market, where environmental consciousness and chemical sensitivity are growing concerns, the Heavenly Bed’s conventional materials might not align with everyone’s preferences.

While the mattress meets safety standards and uses CertiPUR-US certified foams, it doesn’t offer alternatives like organic cotton, natural latex, or wool that some consumers now seek for their sleep environment.

This limitation becomes particularly relevant for those with specific environmental concerns or those seeking to create a fully organic bedroom space. The lack of these options reflects the mattress’s traditional hotel design philosophy, which prioritizes durability and universal comfort over specialized material choices.

Temperature Regulation Variability

While the mattress incorporates cooling features like gel-infused foam and a breathable coil system, some sleepers who run very hot might still find temperature regulation challenging.

The pillow top layer, while comfortable, can retain more heat than some modern cooling technologies found in newer mattress designs. This might be particularly noticeable for those living in warmer climates or those who naturally sleep hot.

Maintenance Requirements

The mattress requires specific care to maintain its warranty coverage and longevity. You must use a proper mattress protector at all times, and the cleaning guidelines are quite strict.

Furthermore, the requirement to rotate the mattress every three to six months might be difficult for those who live alone, given the mattress’s substantial weight.

Limited Innovation Features

As a traditional innerspring mattress with a pillow top, the Heavenly Bed doesn’t incorporate some of the newer sleep technologies available in the market. Those interested in features like adjustable firmness, sleep tracking capabilities, or zone-specific support might find the traditional design limiting.

IX. Trial Period, Warranty, Pricing, and Sizes

Buying a Westin Heavenly Bed is similar to purchasing a piece of custom furniture or a luxury vehicle. There are specific terms, conditions, and considerations that differ significantly from buying a standard mattress online.

Some of these policies might surprise consumers who are familiar with modern direct-to-consumer mattress companies, particularly regarding trial periods and returns. Understanding these aspects thoroughly before making your purchase can help prevent unexpected complications and ensure you’re making an informed decision.

The intersection of warranty coverage, delivery policies, and pricing creates a complex picture that deserves careful consideration. While the Heavenly Bed offers the authentic hotel sleep experience many people seek, its purchasing terms reflect its heritage as a hotel mattress rather than a traditional retail product.

Sleep Trial

Now here is one of the marks against the Westin Heavenly Bed—it’s a final-sale item, or one that you can’t return in other words. I can’t pretend the lack of a mattress sleep trial is a decision I approve of, as I believe in the consumer protection that a return policy offers. However, it is also not that unusual among other genuine hotel mattresses such as Ritz-Carlton, Marriott, or Four Seasons beds.

This means you should be completely sure about your decision before ordering. It’s a bit like buying a custom-made suit—once it’s yours, it’s yours to keep. That’s why many people choose to try out the bed by staying at a Westin hotel before making their purchase.

That said, if you want the security of a sleep trial you might be better off choosing a pillowtop mattress from a mainstream mattress seller. If you’re stuck on options, I would readily recommend any of the following mattresses that I’ve personally tested:

• Saatva Classic
• Nolah Evolution 15
• Amerisleep Organica Plush
• Helix Sunset Luxe

Mattress Shipping

When you order your bed, Westin uses what’s called “white-glove delivery.” This means professional movers will bring the mattress into your home and set it up exactly where you want it. Think of it like having a moving crew that specializes in handling mattresses – they do all the heavy lifting for you!

For most places in the United States (not including Alaska and Hawaii), this special delivery service costs $285. This price is the same whether you live in California or New York. However, if you live in a remote area that’s hard to reach, like a mountain town or a very rural location, you might need to pay a bit extra. The additional cost depends on how far the delivery team needs to travel.

If you’re ordering from Canada, the delivery cost is slightly higher at $325. Just like in the United States, people living in remote Canadian locations might need to pay extra depending on where they live.

One important thing to know is that the Westin Heavenly Bed takes longer to arrive than regular online purchases. This is because each bed is made specially when ordered, kind of like a custom-made piece of furniture. You should expect to wait about 4-6 weeks for your bed to arrive.

Mattress Warranty

The Westin Heavenly Bed comes with a 10-year manufacturer’s warranty that covers problems caused by defective materials or poor workmanship. In my experience, this is the standard coverage offered in the mattress industry. It’s neither lackluster nor exemplary.

But there are some important things to know about keeping your mattress warranty valid.

What’s Covered?

• Manufacturing defects in the mattress
• Problems with materials
• Defects in the removable fabric cover (on some models)
• Issues with the foundation (if you bought one)

What’s Not Covered?

• Normal changes in the memory foam over time
• Normal body impressions
• If you don’t like how firm or soft the mattress feels
• Damage to the fabric cover or handles
• Burns, cuts, or tears
• Stains or soil marks
• Problems caused by using the wrong foundation or support system

How to Keep Your Warranty Valid

• Always use a mattress protector
• Use the right foundation or support. If using a platform bed, make sure gaps between slats are less than 2 inches. For queen or king beds, use frames with center support
• Keep your law labels and model name tag on the mattress
• Save your original purchase receipt

To get warranty service, you’ll need to contact the store where you bought the mattress. If that store is closed or you’ve moved, you can contact Simmons customer service directly. Remember to keep your original receipt and all mattress tags to prove your warranty coverage.

Sizes and Prices

The Westin Heavenly Bed comes in five standard sizes to accommodate different room dimensions and sleep preferences. I do want to note, however, that there is no twin XL option offered, so sleepers over 6 feet tall may just need to spring for a queen size mattress even if they plan on sleeping alone.

It’s important to note that all sizes require professional delivery, which adds a flat rate of $285 for most locations in the contiguous United States. For remote areas, additional delivery charges may apply.

When budgeting for your Heavenly Bed, remember to factor in not just the mattress price, but also the mandatory delivery fee and the potential need for a matching box spring, which can add $400-$600 to your total investment depending on the size.

While these prices position the Heavenly Bed in the luxury mattress category, they reflect its commercial-grade construction and durability. Consider that many hotels report these mattresses lasting 7-10 years under heavy commercial use, suggesting even longer potential lifespan in a residential setting with proper care.

X. Environmental Impact

A mattress deserves careful consideration, not just for your sake but the planet’s. These large products eventually end up in landfills and can contain materials that affect our ecosystem.

Starting with certified materials, the Heavenly Bed uses CertiPUR-US certified foams, which represents a meaningful step toward environmental responsibility. These foams are made without ozone depleters, certain flame retardants, mercury, lead, heavy metals, formaldehyde, and regulated phthalates.

This certification ensures that the mattress meets specific environmental and indoor air quality standards that help protect both your home environment and the broader ecosystem.

However, the mattress’s traditional construction presents some environmental challenges. The combination of multiple materials (springs, different types of foams, and synthetic fabrics) makes recycling more complex compared to simpler or natural-material designs.

So in other words, when a Heavenly Bed reaches the end of its life, separating these components for proper recycling requires specialized facilities, which aren’t available in all areas.

Manufacturing location plays a role in the environmental footprint as well. The Heavenly Bed is made in the United States, which means shorter shipping distances for North American customers and adherence to U.S. environmental manufacturing regulations.

This domestic production helps reduce the carbon footprint associated with long-distance transportation and ensures compliance with local environmental standards.

One area where the Heavenly Bed could improve is in its use of sustainable or renewable materials. Unlike some modern mattress brands that incorporate organic cotton, natural latex, or recycled materials, the Heavenly Bed follows a more traditional manufacturing approach.

While this approach prioritizes durability and consistent comfort, which are both important factors in reducing the frequency of mattress replacement, it doesn’t specifically focus on renewable or biodegradable materials.

Looking at packaging and delivery, the Westin Heavenly Bed arrives uncompressed in its full size, which has both environmental advantages and drawbacks. While this means less plastic packaging compared to bed-in-a-box brands, it requires more space during transportation, potentially resulting in a larger carbon footprint per delivery.

However, the lack of compression means no off-gassing period is needed, which can contribute to better indoor air quality in your home.

For those concerned about environmental impact, it’s worth noting that the mattress’s durability can be considered a form of environmental responsibility. A well-made mattress that lasts longer means fewer replacements over time, ultimately reducing the number of mattresses ending up in landfills.

In other words, it should provide many years of use before requiring replacement, assuming proper care and maintenance.

XI. Mattress Care and Maintenance

A luxury mattress like the Westin Heavenly Bed represents a significant investment in your sleep quality, and like any premium product, it requires proper care to maintain its exceptional performance over time.

See, proper care not only extends the life of your mattress but also ensures you’ll continue to enjoy that signature Westin hotel sleep experience for years to come. By following these guidelines, you’re protecting both your investment and your warranty coverage.

Proper Support System

Your mattress needs the right foundation to perform at its best. If you’re using a traditional bed frame, ensure it has proper center support. For queen and king sizes, this means having at least five hardwood or metal slats with additional legs supporting the center.

When using a platform bed, any gaps between slats should be no more than 2 inches apart. Imagine trying to balance a book on widely spaced shelves; too much space leads to sagging.

A box spring is also recommended to make the most of the mattress’s natural bounce.

Daily Protection

The most important step in protecting your Heavenly Bed starts with using a high-quality waterproof mattress protector from day one. Think of this like sunscreen for your mattress, as it’s much easier to prevent damage than to fix it later.

The protector creates a barrier against spills, sweat, and other liquids that could void your warranty. Remember that even small stains can invalidate your coverage, so this isn’t a step you want to skip.

Temperature Considerations

Avoid using electric blankets or heating pads. The concentrated heat can affect the foam’s properties and potentially damage the materials. Instead, use regular blankets and adjust your room temperature for comfort.

Regular Maintenance Cleaning

Just as you regularly dust your furniture, your mattress needs routine cleaning. Every few months, remove all bedding and use your vacuum’s upholstery attachment to gently clean the mattress surface. Pay special attention to seams and tufting, where dust and debris tend to collect.

Think of this like grooming a pet. Use gentle, methodical strokes that remove unwanted particles without damaging the surface.

If there’s any lingering body odors, you can use a light dusting of baking soda to absorb the smell. After you’ve left it alone for a few hours to deodorize the mattress, vacuum up the baking soda.

Dealing with Fresh Spills

Accidents happen, but quick action can prevent lasting damage. When a spill occurs:

• First, immediately blot (never rub) the area with a clean, white cloth or paper towels. Imagine you’re dealing with a delicate silk garment – gentle pressure removes liquid without spreading it further.
• Next, allow the area to air dry completely. You might be tempted to use a hairdryer or fan, but natural air drying is safest for the mattress materials.

Once the mattress is clean and dry, you can sprinkle a small amount of baking soda on the area and let it sit for several hours. This natural deodorizer helps absorb any remaining moisture and neutralize odors. After freshening up the mattress, simply vacuum it away afterward.

Scheduled Rotation

To help your mattress wear evenly, rotate the mattress 180 degrees (head to foot) every three to six months. This isn’t just a suggestion, either, but a stipulation to keep your warranty valid. Think of this like rotating your car’s tires—it prevents wear patterns from developing in the same spots.

However, unlike some traditional spring mattresses, the Heavenly Bed should never be flipped over, as it’s designed with a specific top and bottom orientation.

Regular Inspection

Make it a habit to inspect your mattress every few months when you rotate it. Look for any signs of unusual wear, sagging, or damage. Pay special attention to the seams and edges, as these areas often show the first signs of wear.

Early detection of potential issues can help you address them before they become major problems.

XII. Final Verdict

After extensive testing and careful evaluation of every aspect of this mattress, I can understand why the Westin Heavenly Bed has maintained its reputation for over two decades as one of the most sought-after hotel mattresses.

My overall rating of 10 out of 10 reflects the exceptional quality and performance this mattress delivers across multiple key areas. The individually wrapped coils and carefully engineered comfort layers work together to create a sleep surface that adapts remarkably well to different sleep positions.

And the construction quality suggests excellent durability, supported by premium materials and precise manufacturing standards.

However, this mattress isn’t without considerations that potential buyers should weigh carefully:

• The lack of a trial period and the no-return policy represent significant commitments.
• The requirement for a specific foundation and the substantial delivery fee add to the overall price.

These factors don’t detract from the mattress’s quality but do require careful consideration before purchase.

For those wondering if the investment is worthwhile, consider this: you’re not just buying a mattress; you’re investing in the same sleep experience that has made Westin Hotels famous for over 20 years.

So if you’re looking for a luxury mattress that combines hotel-grade durability with home comfort, and you’re willing to commit to the investment without a trial period, the Westin Heavenly Bed represents one of the finest options available in today’s market.

Final Score Tally

XII. Frequently Asked Questions

Is Westin Hotels & Resorts famous for their beds?

Westin Hotels & Resorts is indeed famous for their Heavenly Bed, which they introduced in 1999 in a partnership with Simmons®. The model revolutionized the hotel industry’s approach to sleep comfort.

The Heavenly Bed became so popular with guests that Westin began selling them for home use, creating a significant retail business and leading other hotel chains to develop their own signature bed programs.

The bed’s success was so remarkable that it helped establish Westin as a leader in hotel comfort and wellness, with the Heavenly Bed becoming one of the most recognized hotel bed brands in the industry.

Why do hotel beds have so many sheets?

Hotel beds typically use multiple sheets to create a clean, luxurious, and practical sleeping environment. The bottom fitted sheet protects the mattress, while a flat sheet and duvet/comforter combination allows hotels to wash the sheets that touch guests more frequently than the duvet insert, reducing laundry costs while maintaining hygiene.

The multiple layer approach also allows guests to adjust their temperature comfort by using or removing layers, and creates that crisp, smooth appearance that hotels are known for. You don’t have to replicate it with the Heavenly Bed,but it can give you some of that “hotel luxury at home” feel.

How can I make my bed like a five star hotel?

Start with a high-quality hotel linen set. Use hospital corners when tucking in your flat sheet and create layers with a flat sheet between the duvet and the person sleeping, just as hotels do.

Then, set up four pillows minimum (two soft pillows, two firm pillows) with crisp white pillowcases. Finally, finish that luxurious look by adding a neatly folded duvet at the foot of the bed and ensuring everything is pulled taut and wrinkle-free, using a mattress pad or featherbed for extra comfort beneath the fitted sheet.

Do I need a box spring with the Westin Heavenly Bed?

Yes, the Westin Heavenly Bed is designed to be used with a box spring, and they offer two height options: a standard 8.75″ box spring or a low-profile 5.5″ version. The box spring is essential for proper support and height. It works in conjunction with the mattress’s coil system to provide the signature comfort and support the Heavenly Bed is known for.

Using the mattress without the proper foundation could affect both its performance and longevity, potentially voiding any warranty coverage.

Can the Westin Heavenly Bed help with back pain?

The mattress’s support layers prevent excessive sinking that could misalign your spine, making it particularly beneficial for back and side sleepers with general back discomfort. The coil system provides targeted support to maintain proper spinal alignment, while the medium firmness level allows shoulders and hips to sink just enough to keep your spine in its natural position.

However, it’s crucial to understand that back pain is highly individual, and what works for one person may not work for another. While many people find relief on the Heavenly Bed’s medium firmness setting, those with specific back conditions might need different levels of support.

Since the mattress cannot be returned, it’s essential to consult with your healthcare provider about your specific back issues before making this investment. If need be, you can also test the mattress at a Westin hotel. Remember that while a supportive mattress is important, it’s just one component in managing back pain effectively.

What is the difference between a hotel mattress and a regular mattress?

Hotel mattresses are specifically engineered to provide consistent comfort for a wide range of sleepers while withstanding intensive daily use, making them considerably more durable than typical residential mattresses.

These mattresses often feature commercial-grade materials, including heavier gauge steel in their coil systems and more resilient foams, which help them maintain their shape and support even with frequent use by guests of varying sizes and sleep preferences.

Potential special features like reinforced edges for better perimeter support, antimicrobial treatments to maintain hygiene standards, and designs that make them easier to maintain by housekeeping staff. Whereas regular mattresses are built more for individual preferences and normal household use.

What type of mattress is used in hotels?

Most luxury hotels opt for mattresses that combine innerspring coil systems with various comfort layers. That’s because this construction provides the best balance of durability, comfort, and universal appeal for their diverse guests with that signature “sleeping on a cloud” feeling that hotels are known for.

The specific construction can vary between hotel brands, but they all share common characteristics of being medium to medium-firm in feel, highly durable, and designed to appeal to the broadest range of sleep preferences possible.