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How Long Are Casper’s Shipping Times?

Mattress Resources
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Are you thinking of buying a Casper mattress? If so, you might be asking, “How Long Are Casper’s Shipping Times?” Knowing how long shipping will take is essential, especially if you’re on a schedule. Casper’s standard shipping is 2-7 business days in the US, with same-day or next-day delivery available in select cities for an extra fee. However, product availability, regional warehouse location, and peak shopping seasons can affect delivery times.

Casper offers free standard shipping in the contiguous US, but Alaska, Hawaii, and Canada may take longer and incur extra fees. International orders take 7-14 business days and are subject to customs. Plan ahead or consider other options with faster shipping to ensure a smooth purchase.

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FAST FACTS

  • Standard Shipping Time: Casper offers delivery within 2 to 7 business days across the United States for most products.
  • Expedited Shipping Available: Customers can opt for same-day or next-day delivery with additional fees in select regions.
  • Shipping Factors: Order processing, regional warehouses, holidays, and product availability affect delivery speed.
  • International Shipping: Delivery to Canada and select international locations may take longer, ranging from 7 to 14 business days.

How Long Are Casper’s Shipping Times?

Casper aims to ship to US customers in 2-7 business days. However, there are some variables that can affect shipping speed:

1. Processing Time

Casper processes orders on the same day if placed before noon local time. Orders placed after noon will be processed the next business day. Processing involves verifying order details, checking inventory and preparing the product for shipping. Most in-stock products are processed within 24 hours, but during peak seasons like Black Friday or holiday sales, processing may take longer due to high volume.

2. Warehouse Location

Casper has multiple regional warehouses in the US, and shipping times depend on how close the warehouse is to your location. Customers near the warehouses can expect 2-4 business days, and customers in rural or remote areas 5-7 business days. Multiple items in one order (e.g., mattresses and pillows) may ship from different warehouses and have separate delivery times.

3. Holidays and Peak Seasons

During holidays and major sales events, delivery times may be extended due to the high volume of orders. Carriers may also face logistical challenges and delays. Casper recommends ordering early during these times to avoid disruption. If the product you want is out of stock due to high demand, your order may be backlogged until the next restock, and delivery time will be extended.

4. Custom Products

Some products, like adjustable bed frames or foundations, may have longer lead times. These custom or less frequent products take extra time to process and may ship from different suppliers. These products may take 7-10 business days or more to arrive. Casper’s White-Glove Delivery, which includes setup and old mattress removal, adds extra time – usually 3-10 business days to standard delivery.

Does Casper Offer the Same Day or Expedited Delivery?

Casper offers same-day and next-day delivery for mattresses and smaller items in select urban areas. These expedited services are perfect for customers who need their products fast – e.g. moving into a new home or having guests. However, these services are limited by location and availability.

1. Same Day Delivery

Same-day delivery is only available in select metropolitan areas and must be ordered before noon local time. This option guarantees your mattress or accessories will arrive the same day but incurs an extra fee. This service is great for urgent needs – e.g. replacing a mattress on short notice.

2. Next Day Delivery

Casper also offers next-day delivery in some areas. To qualify for next-day delivery, you must order by 4 pm the day before. Next-day delivery is convenient but incurs an extra fee and may not be available for all products or locations. This option is great for situations where you need fast shipping but don’t qualify for same-day.

3. White-Glove Delivery Service

For customers who want in-home setup, Casper offers white glove delivery, which includes mattress setup and old mattress removal. While convenient, this service adds 3-10 business days to the delivery timeline since scheduling is required. White-Glove service is great for those who want a hassle-free setup but may not be suitable for customers who need fast delivery.

Casper will do our best to meet delivery times, but unforeseen circumstances like weather events, peak seasons, or carrier issues can cause delays. If you experience a delay, Casper will provide real-time tracking via email so you can track your shipment. For significant delays, you can contact customer service to ask about your order or cancel it.

What is the Shipping Policy for Casper?

Casper offers free shipping on most orders in the contiguous U.S. Shipping to Alaska, Hawaii, and Canada requires a fee. Depending on the shipping provider and customs clearance, international customers may experience longer delivery times.

Casper will send tracking information via email once your order ships so you can track your shipment.

Delivery Windows and Options

  • Standard Delivery: 2-7 business days.
  • White-Glove Delivery: Professional in-home setup and old mattress removal, 3-10 business days.
  • Holiday Delivery: During peak seasons, orders may take 7-14 business days.

What Affects Casper’s Shipping Times?

When you buy a Casper mattress, it’s helpful to understand what affects delivery times so you can plan accordingly. Several things impact how fast your order arrives, from product availability to external circumstances. Here’s a breakdown:

1. Product Availability

The product you’ve chosen is one of the biggest factors that affects shipping time. Casper mattresses or accessories marked as “in stock” are processed and shipped faster. If a product is back ordered or out of stock, the fulfillment process will be delayed until it is available again. Demand for new or limited edition products can exceed supply and cause longer wait times.

2. Warehouse Inventory and Distribution Centers

Casper has regional distribution centers where products are stored and shipped. The location of these centers near you can impact shipping time. If your product is at a center near you, your order will arrive faster. Delivery times will be longer if a product needs to be transferred from a warehouse farther away due to inventory shortages. Casper’s logistics team works to balance inventory across locations, but sometimes delays can occur when stock needs to be moved between centers.

3. Weather Conditions and Unforeseen Events

Severe weather events like snowstorms, hurricanes, or heavy rain can impact the shipping process. Delays can occur during transit, especially for long-haul deliveries. Even if the warehouse is ready to ship your order on time, weather can impact carrier operations and cause unexpected delays. In these situations, Casper and its delivery partners will provide tracking updates to inform customers of any changes to expected delivery times.

4. Carrier Services and Delivery Schedules

Casper works with multiple carriers to cover a wide area and deliver reliably. However, shipping time may vary depending on the carrier used for your order. Some carriers offer 2-day or overnight shipping, while others only do standard ground shipping. The carrier’s schedule, peak holiday seasons, and local delivery routes can also impact when your order arrives. Customers may also experience delays if carriers are experiencing logistical issues or high volumes of shipping.

Are There Delays in Casper’s Shipping?

Casper tries to meet its shipping estimates, but delays can occur. Here are some common causes of delays:

  • Product Restocking: High-demand items may need longer restocking times.
  • Customs Clearance: International orders may experience delays during customs inspection.
  • Seasonal Volume: Black Friday, Cyber Monday, and other sales events can cause longer processing times.

If you experience long shipping delays, Casper’s customer service team will be able to help you and provide updates on your order.

Read Also: Best Casper Mattress Alternatives

Tips to Get Your Order Faster

In order to avoid delays and get your Casper mattress or accessories on time, it’s best to take proactive steps during the ordering process. Here are five tips to get your items without unnecessary wait times:

1. Order Early

If you need your Casper mattress by a specific date (e.g., before a move or event), it’s best to order early. During peak seasons, such as holidays or sales, orders may take longer to process due to high demand. Ordering ahead of time gives you some buffer in case of delays and ensures your mattress arrives when you need it.

2. Choose Expedited Shipping (If Available)

Casper sometimes offers expedited shipping options, which can be shaved off days after the delivery time. If expedited shipping is available and you’re on a tight deadline, opt for those services. Keep in mind that expedited shipping often comes with an extra cost, but it’s worth it for time-sensitive situations.

3. Verify Your Shipping Address

A small mistake in your shipping information can cause big delays. Make sure to double-check your address before finalizing the order. Pay attention to apartment numbers, ZIP codes and other details. Incorrect information may require the carrier to re-route your package, which can cause delays or even delays in returning it to the warehouse.

4. Track Your Order

Once you’ve ordered, keep an eye out for the tracking info provided by Casper or the carrier. Tracking your shipment allows you to stay informed and aware of any delays. If you notice any issues (e.g., delay in transit), contact customer service right away to address the problem and explore options.

5. Be Available for Delivery

Sometimes, larger items like mattresses require someone to be present to receive the delivery. Make sure you or someone else is available on the delivery date to avoid missed attempts. Some carriers allow you to schedule or adjust delivery windows, which can be helpful if you need to coordinate with someone.

By following these tips, you can minimize the chance of delays and have a smooth Casper shipping experience.

Why Shipping Times Matter When Buying a Mattress

Shipping times matter when buying a mattress, especially if timing is of the essence. Fast and reliable delivery means you won’t be left without a comfortable sleeping solution. Here’s why shipping speed matters:

  1. Moving into a New Home: When moving, you need your mattress by a specific date to avoid sleeping on the floor or using temporary bedding.
  2. Replacement Urgency: If your old mattress is worn out, damaged or uncomfortable, waiting too long for a new one can affect your sleep. Fast delivery gets you back to restful sleep asap.
  3. Gift Purchases: Buying a mattress as a gift requires precise timing, especially for events like housewarmings, weddings, or holidays. Fast shipping means the gift arrives on time and adds to the occasion.

Shipping speed affects comfort, convenience, and customer satisfaction.

FAQs about How Long Are Casper’s Shipping Times

1. Does Casper ship for free?

Yes, Casper ships for free on all orders within the contiguous US. However, customers in Alaska, Hawaii, and Canada may incur additional shipping fees. Casper’s website will show shipping costs for these areas during checkout.

2. How do I track my Casper order?

Once your order ships, Casper will send a confirmation email with tracking information. You can use that to track your delivery in real-time on the carrier’s website so you know when to expect your package.

3. What if I miss my delivery?

If you’re not home during delivery, the carrier may try to redeliver it the next business day. Or the package may be held at a nearby facility for you to pick up. You can also contact the carrier to reschedule delivery if needed.

4. Does Casper ship internationally?

Yes, Casper ships to select international destinations but delivery times will vary depending on customs and the final destination. Additional fees or import duties may apply, and customers should check local regulations for more information.

5. Can I change my shipping address after ordering?

Yes, you can change your shipping address but you’ll need to contact Casper’s customer service ASAP. If the order has already shipped, options may be limited.

Conclusion: Is Casper Right for You?

Casper ships fast, 2-7 business days in the US, but delivery times may vary depending on location, product availability, and time of year.

If the speed of shipping is important or you’re worried about delays, consider looking into alternatives like the Amerisleep AS3, Zoma Start, or Vaya Mattress. These brands ship fast and have shorter delivery windows, so your mattress arrives when you need it.

No matter which mattress you choose, it’s essential to plan your purchase accordingly to avoid disruptions. Keep your expectations aligned with the delivery timeline, and you’ll soon be enjoying your new bed without unnecessary stress.

Christine Lapp is a full-time graduate student and part-time freelancer for Sleep Junkie. Since she was a little girl on the soccer field, Christine has had a love for sports, and she believes everybody should get up and get moving once a day. Now, she incorporates her love for exercise into her studies, pursuing a degree in exercise physiology. Christine understands that what you do during your waking hours has a direct impact on your night’s sleep. In our better sleep guides, she offers advice for developing healthy daytime habits to nurture a more peaceful slumber.

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